In this category, judges will be looking for evidence of a superior product or service supplier in the continuity/resilience environment.

Applicants will need to provide evidence in all the following criteria, which are based on the BCI Good Practice Guidelines.

  • Describe the nominee’s product or service, including when it was first introduced to the market.
  • Describe what benefit the nominee’s product or service brings to its users.
  • What makes the nominee as a provider different from their competition?
  • How does the nominee’s product or service support after-sales users and deal with customer feedback?
  • Why does the product or service deserve this award?
  • Provide 3 user testimonials based on sales within the last 12 months covering product or service benefits and aftersales support.

Each criterion has a maximum word count of 200.

Any evidence which is related to a previous submission but can demonstrate clear new improvements and innovations to the product / service within the award timeframe will be considered. Please note that only the evidence within the timeframe would be judged.

When you are ready to submit please click on the below link and then fill out the application form. You will need to select the region you are entering on the form.